Staffing Specialist - Uniondale NY

Company: Manpower Inc.
Location: Uniondale, NY
Posted On: 09/29/2009

Service Delivery System:

Obtain detailed assignment information from customers and utilize it to provide effective customer service. Interview and Test applicants using the Predictable Performance System to evaluate their qualifications for assignments. Administer the training of temporary employees to upgrade their skills for assignments. Fill customer work orders with qualified temporaries. Monitor temporary employee attendance and performance using the phone and Quality Performance Program. Troubleshoot to resolve the problems or complaints of customers and temporaries. Coach and Counsel temporaries to ensure quality performance and job satisfaction. Implement company award programs to recognize the good performance of temporaries.


Business Development:

Conduct outside service calls to ensure quality customer service and expand business. Conduct outside service calls to reactivate inactive customer accounts. Make key skill telephone sales calls to acquire new business. Present Manpower's Automated Office Skillware, Ultradex, and Skill Measurement programs to customers in order to secure or maintain their business. Present Manpower's HR consulting services to appropriate customers in order to secure or maintain their business. Recruit temporary employees to form a pool of applicants for high demand skill areas.


Administrative Support:

Answer telephone to provide desired information for customers and temporaries. Maintain customer and temporary employee records to ensure completeness and accuracy. Check the credit ratings of customers. Complete the SA16 record to log the week's sales/service activities. More...

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